Privacy Policy

1. Introduction

LuxoraFX ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This explains how we collect, use, disclose, and safeguard your information when you use our proprietary trading evaluation services, website, and related platforms.

As a proprietary trading firm offering evaluation programs and funding opportunities, we handle sensitive financial and personal data. We are committed to maintaining the highest standards of data protection and privacy in accordance with applicable laws and regulations.

By using our services, you consent to the collection and use of your information as described in this. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you provide directly to us, including:

• Full name, date of birth, and contact information
• Email address and phone number
• Residential address and nationality
• Government-issued identification documents
• Financial information and trading experience
• Employment information and income details
• Bank account and payment method information

2.2 Trading Data

We collect comprehensive trading data during evaluation and funded trading periods:

• Trading history and transaction records
• Account performance metrics and statistics
• Risk management and position sizing data
• Platform usage patterns and preferences
• Communication logs and support interactions

2.3 Technical Information

We automatically collect technical information when you use our services:

• IP address and device information
• Browser type and operating system
• Website usage data and analytics
• Login times and session duration
• Cookies and similar tracking technologies

3. How We Use Your Information

3.1 Evaluation and Assessment

We use your information to

• Evaluate your trading skills and risk management capabilities
• Monitor compliance with program rules and requirements
• Assess eligibility for funding opportunities
• Generate performance reports and analytics
• Provide personalized feedback and recommendations

3.2 Service Provision

We use your information to

• Provide access to trading platforms and tools
• Process payments and manage billing
• Deliver customer support and technical assistance
• Send important service notifications and updates
• Maintain and improve our services

3.3 Compliance and Legal

We use your information to

• Comply with regulatory requirements and legal obligations
• Conduct identity verification and KYC procedures
• Prevent fraud and ensure platform security
• Investigate and resolve disputes
• Maintain accurate records for audit purposes

4. Information Sharing and Disclosure

4.1 Limited Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in our operations (under strict confidentiality agreements)
• When required by law, regulation, or legal process
• To protect our rights, property, or safety, or that of our users
• In connection with a business transfer or acquisition
• With your explicit consent

4.2 Service Providers

We work with trusted third-party service providers for

• Payment processing and financial services
• Identity verification and compliance checks
• Cloud hosting and data storage
• Customer support and communication tools
• Analytics and performance monitoring

4.3 Regulatory Compliance

We may share information with regulatory authorities, law enforcement, or other government agencies as required by applicable laws and regulations.

5. Data Security and Protection

5.1 Security Measures

• Advanced encryption for data transmission and storage
• Multi-factor authentication and access controls
• Regular security audits and vulnerability assessments
• Secure data centers with physical and digital protections
• Employee training on data protection and privacy

5.2 Data Retention

We retain your information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal and regulatory requirements
• Resolve disputes and enforce our agreements
• Improve our services and prevent fraud

5.3 Data Breach Response

In the unlikely event of a data breach, we will promptly notify affected users and relevant authorities as required by law, and take immediate steps to contain and remediate the breach.

6. Your Privacy Rights

6.1 Access and Correction

• Access and review your personal information
• Request corrections to inaccurate or incomplete data
• Update your contact information and preferences
• Download your trading data and performance records

6.2 Data Portability and Deletion

• Request a copy of your data in a portable format
• Request deletion of your personal information
• Withdraw consent for certain data processing activities
• Object to specific uses of your information

6.3 Communication Preferences

You can control how we communicate with you by:

• Updating your notification preferences in your account
• Unsubscribing from marketing communications
• Contacting our support team with specific requests

7. Cookies and Tracking Technologies

7.1 Cookie Usage

• Maintain your login session and preferences
• Analyze website usage and improve user experience
• Provide personalized content and recommendations
• Ensure platform security and prevent fraud
• Deliver relevant marketing content

7.2 Cookie Management

You can control cookies through your browser settings, but disabling certain cookies may affect the functionality of our services.

7.3 Third-Party Analytics

We use third-party analytics services to understand how our website and services are used. These services may collect information about your online activities across different websites.

8. International Data Transfers

8.1 Cross-Border Processing

Your information may be processed and stored in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and regulations.

8.2 Safeguards

• Standard contractual clauses approved by regulatory authorities
• Adequacy decisions by relevant data protection authorities
• Certification schemes and codes of conduct
• Additional security measures as required

9. Policy Updates and Changes

9.1 Policy Updates

We may update this policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes through our website or direct communication.

9.2 Continued Use

Your continued use of our services after any changes to this policy constitutes acceptance of the updated policy.

9.3 Version Control

We maintain version control of our policy and make previous versions available upon request.

10. Contact Information

If you have questions about this policy or our data practices, please contact us at: